Frequently Asked Questions
Your guide to premium fabric shopping and seamless service.
What types of fabrics do you offer at Al Fatah Fabrics?
We specialize in a wide range of premium textiles, including luxury lawn, silk, chiffon, cotton, and seasonal unstitched collections for both formal and casual wear.
How long does shipping take for domestic orders?
Standard domestic delivery typically takes 3 to 5 business days. During sale periods or new collection launches, delivery may take up to 7 business days.
What is your return and exchange policy?
We accept returns within 7 days of delivery, provided the fabric is unwashed, uncut, and in its original packaging with all tags intact.
Do you offer international shipping?
Yes, Al Fatah Fabrics ships worldwide. International shipping costs and delivery times vary based on the destination country and order weight.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via email and SMS, which you can use on our website or the courier's portal to monitor your shipment.
What payment methods do you accept?
We accept Cash on Delivery (COD) within specific regions, as well as secure online payments via Visa, Mastercard, and major digital wallets.